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Fire Safety in your Home

Fire Safety in your Home

Taff takes the safety of our Customers extremely seriously. It is very important that if you live in a property owned by us you clearly understand what to do should a fire break out in your home or in the block where you live. This page gives you a step by step guide on fire safety in your home.

IMPORTANT - you should be able to safely and efficiently evacuate your home if a fire breaks out. If you have mobility issues, hearing or sight impairment or have drug or alcohol dependency and think you may struggle to get out in the event of a fire, you must contact your Housing Officer immediately on 0800 121 6064. Taff will be able to put measures in place to help protect you or your family.

Different types of accommodation have specific fire evacuation plans. Click on the accommodation type you live in to find out what it is. If you are unsure about any of the advice or what type of accommodation you live in, please complete the fire safety enquiry form below or contact the office. An officer will respond to you as quickly as possible.

What type of property do you live in?



House

FIRE ACTION

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, and then close the door.
  • Tell everyone in your home and get them to leave. Close the front door behind you.
  • Do not stay behind to put the fire out.
  • Raise the alarm by using a ‘break glass’ call point.
  • Wait outside, away from the building.
  • Call the fire service.

To call the fire service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.
  • Do not end the call until the fire service has repeated the address correctly

Purpose built flat

Fire Action

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, then close the door.
  • Tell everyone in your home and get them to leave. Close the front door of your flat behind you.
  • Do not stay behind to put the fire out.
  • Wait outside, away from the building.
  • Call the fire service.

If You See Or Hear Of A Fire In Another Part Of The Building:

  • The building is designed to contain a fire in the flat where it starts. This means it will usually be safe for you to stay in your own flat if the fire is elsewhere.
  • You must leave immediately if smoke or heat affects your home, or if you are told to by the fire service.
  • If you are in any doubt, get out.

To Call The Fire Service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.

Do not end the call until the fire service has repeated the address correctly

Converted flat

Fire Action

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, and then close the door.
  • Tell everyone in your home and get them to leave. Close the front door of your flat behind you.
  • Do not stay behind to put the fire out.
  • Raise the alarm by using a ‘break glass’ call point.
  • Wait outside, away from the building.
  • Call the fire service.

 

If You See Or Hear Of A Fire In Another Part Of The Building:

  • The evacuation plan for this building requires all residents to evacuate when the communal fire detection and alarm system sounds.
  • You must also leave IMMEDIATELY if smoke or heat affects your home, or if you are told to do so by the fire service.
  • If you are in any doubt, get out.

 

To Call The Fire Service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.
  • Do not end the call until the fire service has repeated the address correctly

Duplex or private entrance flat

Fire Action

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, and then close the door.
  • Tell everyone in your home and get them to leave.
  • Do not stay behind to put the fire out.
  • Wait outside, away from the building.
  • Call the fire service.

 

To Call The Fire Service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.
  • Do not end the call until the fire service has repeated the address correctly

Sheltered Housing

Fire Action

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, then close the door.
  • Tell everyone in your home and get them to leave. Close the front door of your flat behind you.
  • Do not stay behind to put the fire out.
  • Wait outside, away from the building.
  • Call the fire service.

 

If You See Or Hear Of A Fire In Another Part Of The Building:

  • The building is designed to contain a fire in the flat where it starts. This means it will usually be safe for you to stay in your own flat if the fire is elsewhere.
  • You must leave immediately if smoke or heat affects your home, or if you are told to by the fire service.
  • If you are in any doubt, get out.

To Call The Fire Service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.

 

Do not end the call until the fire service has repeated the address correctly

Hostel

Fire Action

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, and then close the door.
  • Tell everyone in your home and get them to leave. Close the front door of your flat behind you.
  • Raise the alarm by using a ‘break glass’ call point.
  • Wait outside, away from the building.
  • Call the fire service.

 

If You See Or Hear Of A Fire In Another Part Of The Building:

  • The evacuation plan for this building requires all residents to evacuate when the communal fire detection and alarm system sounds.
  • You must also leave IMMEDIATELY if smoke or heat affects your home, or if you are told to do so by the fire service.
  • If you are in any doubt, get out.

 

To Call The Fire Service:

  • Dial 999 or 112.
  • When the operator answers, give your telephone number and ask for FIRE.
  • When the fire service reply give the address where the fire is.
  • Do not end the call until the fire service has repeated the address correctly

[CLICKABLE DROP DOWNS TO DISPLAY SAFTEY INFO]

[ICON] House (a individual property with the exclusive use by the occupant, with no internal communal areas. It will have a front and back door with rear garden area, usually in a terrace) (fire advice A)

[ICON] Purpose built flat (a flat within a block of flats originally built for that purpose. These will usually be quite new and there will be an internal communal area which your flat door will open on to) (Fire Advice B)

[ICON] Converted flat (a flat within a property that has been converted into flats from a single house. An example of this would be a terraced house split into two or 3 separate flats. There will usually be a small communal area for access. (Fire Advice C)

[ICON] Duplex or private entrance flat (Flats that have their own private access leading onto the pavement or private garden area. There is no internal communal area)  (Fire Advice A)

[ICON] Sheltered Housing – (a block of flats specified for older people, with a Telecare Alarm service) (Fire Advice B)

[ICON] Hostel – (with individual rooms occupied separately, but with some shared kitchen and bathroom facilities. There will also be some support services in place) (Fire Advice C)

FIRE ACTION

If Fire Breaks Out In Your Home:

  • Leave the room where the fire is straight away, and then close the door.
  • Tell everyone in your home and get them to leave. Close the front door of your flat behind you.
  • Do not stay behind to put the fire out.
  • Raise the alarm by using a ‘break glass’ call point.
  • Wait outside, away from the building.
  • Call the fire service.